Introduction
These Terms and Conditions ("Terms") govern the use of the call center services provided by Navtivo LLC
("we," "us," or "our"). By using our call center services, you ("Customer" or "you") agree to comply
with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Services Provided
- Scope of Services:: Our call center provides customer support, inquiries handling,
service assistance, and other related services as specified in your service agreement.
- Service Availability: We strive to provide our services 24/7; however, service
availability may be subject to scheduled maintenance, technical issues, or other interruptions
beyond our control.
Customer Responsibilities
- Accurate Information: You agree to provide accurate, current, and complete
information when interacting with our call center representatives.
- Respectful Communication: You agree to communicate respectfully with our
representatives and not to engage in abusive, threatening, or inappropriate behavior.
- Compliance: You agree to comply with all applicable laws and regulations while
using our services.
Confidentiality and Privacy
- Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your
personal information. By using our services, you consent to the collection and use of your
information as described in our Privacy Policy.
- Confidentiality:We will maintain the confidentiality of your information and will
not disclose it to third parties except as required by law or as described in our Privacy Policy.
Limitation of Liability
- Service Limitations: While we strive to provide high-quality services, we do not
guarantee that our services will be error-free, uninterrupted, or meet your specific needs.
- No Warranties: Our services are provided "as is" and without warranties of any
kind, whether express or implied.
- Limitation of Liabilitys: To the maximum extent permitted by law, we shall not be
liable for any direct, indirect, incidental, special, or consequential damages arising from your use
of our services.
Indemnification
You agree to indemnify, defend, and hold harmless Navtivo LLC, its affiliates, and their respective
officers, directors, employees, and agents from and against any and all claims, liabilities, damages,
losses, and expenses arising out of or in any way connected with your use of our services, violation of
these Terms, or violation of any rights of another
Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page, and your continued
use of our services after such changes have been posted will constitute your acceptance of the updated
Terms.
Termination
- Termination by Customer: You may terminate your use of our services at any time by
notifying us in writing.
- Termination by Company: We reserve the right to terminate or suspend your access to
our services, without prior notice or liability, for any reason, including if you breach these
Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without
regard to its conflict of law principles.
Contact Information
If you have any questions about these Terms, please contact us at:
Navtivo LLC
Address: 26610 Agoura Road, Suite 220, Calabasas,
CA 91302
Phone:+1(833)699-1727
Email: info@navtivo.com
Effective Date: 07/01/2024
