Call Center Policy

Introduction

At Navtivo LLC, are committed the privacy security of customers' personal information. This privacy policy outlines information collect, how we use it, and the measures we take to safeguard it.

We Collect

We may collect the following types of personal from customers:

  1. Contact Information: Name, address, number, and email address.
  2. Information: numbers, billing information, and service details.
  3. Communication Records: Calls, emails, and chat logs.
  4. Other Information: information you to your interactions with our center.

How We Use Your Information

We use we collect the following purposes:

  1. Service Provision: To provide, maintain, and improve our services.
  2. Customer Support: To your inquiries provide customer support.
  3. and Payments: To payments manage your account.
  4. Communication: send important regarding your account, services, or changes our policies.
  5. Legal Compliance: To comply applicable and regulations.

Information Sharing

We not sell, trade, or transfer your personal information to outside parties, in the following circumstances:

  1. Providers: your information with third- service who assist us call center and providing services.
  2. Legal Obligations: We may disclose your required to so by law or in response to a legal request.
  3. Business Transfers: event of a merger, acquisition, sale all or a of our assets, your information may be as part the transaction.

Security

implement a variety of measures to maintain the safety of your personal information. These include:

  1. Encryption: Protecting sensitive transmitted online.
  2. Access Controls: Restricting access to personal information authorized personnel only.
  3. Regular Audits: regular security to identify and address potential vulnerabilities.

Rights

have the right to:

  1. Access Your Information: Request a of the information we about you.
  2. Update Your Information: any inaccuracies in your information.
  3. Your Information: the deletion of your information, to legal exceptions.
  4. Opt-Out: Opt- communications from us.

We may update this privacy policy from time to time. will be posted on page, we notify you changes through or appropriate channels.

Contact Us

If you have or concerns about this or our data practices, please contact us at:

Navtivo LLC

Address: 26610 Agoura Road, Suite 220, Calabasas, CA 91302

Phone:+1(833)699-1727

Email: info@navtivo.com

Effective Date: 07/01/2024